PRIVACY TERMS AND DATA PROCESSING AGREEMENT
Golden Circle Villas ehf. is an Icelandic based company, with its head offices located at Eskiholt 8, 210 Garðabær. Our business operations are located in Iceland and we store our data on servers in the European Economic Area (EEA).
Golden Circle Villas ehf. is committed to comply with all applicable Icelandic and European data protection laws and regulations
Please review this Policy before using our website and online services as by using this website or our online services you are consenting to the collection, use and disclosure of your information as set forth in this Policy. You may not access or use this service if you do not agree to be bound by this Policy.
Definitions will be defined in this agreement. If a definition is not defined in this agreement, the definition will be defined by the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and appealing Directive 95/46/EC (the “GDPR”).
“Personal Information” means any information relating to an identified or identifiable natural person (“data subject”) according to the definition of personal data as set out in the GDPR.
Controller of Personal Information
The Guest will at all times be responsible for compliance with its obligations as data controller under the applicable data protection law, in particular for justification of any transmission of Personal Information to Golden Circle Villas include providing any required notices and obtaining any required consents. If Golden Circle Villas is deemed to be a joint data controller in relation to the Personal Information, it shall also be responsible for compliance with its obligations as data controller under the applicable data protection law.
In order for us to process your booking or reservation, and for you to be able to use any of our services, we will collect information about you that you give to us for example when you book online, via email or by phone. We may also collect information you give to us in person, and information you give to us by any other means.
We may collect:
Personal Information about you
Such as your name, email, phone number or address. We might also collect demographic information such as age, gender and language information.
Your Payment information
Such as your credit card number if you make a reservation online, through the phone or email, or by any other means.
Information about your stay
Information such as, where you have stayed, your dates of arrival and departure, services purchased, special requests and service preferences.
Your Feedback and Posts
We will store any feedback you have submitted or posted about our villas and services.
Cookies & tracking
Travel agent information
If you book with us we will collect information about you.
Sharing your information
We will share your information with data processors that perform services on our behalf, such as marketing campaigns.
Individuals under 18 Years
We use your information to communicate with you
We will need to use your information in order for us to provide services you request or to respond to your requests, inquiries or questions. We may also use your information to send you pre-stay and post-stay emails, or to ask you to submit feedback about your stay or use of our services. We might use your information to send you information about new services, promotions and special offers. We will use your information if you are a winner of a competition.
To personalize our service
In order to customize and improve your experience with us we may use your information to make our villas and services better.
For analytics and research.
To comply with the law
We will use your information to comply with the law as and when required to protect ourselves and others, including all lawful requests by public authorities and law enforcement. This may include local police, local courts, and for national statistics, as well as to meet requirements for national security.
For security purposes
If permitted by law, we will use your information to protect our company, online services and our guests and customers. We will use your information to enforce our Terms & Conditions.
Sharing your information
We might share your information with:
Third parties, for example for marketing.
With our business partners, unless legally prohibited.
With a successor to all or part of our business, for example if all or part of our business is sold off.
And as permitted, or required, by law.
Protecting your Personal Information
The Internet is not hundred percent safe. Golden Circle Villas will take any reasonable steps necessary to protect your Personal Information it may have stored and for that purpose Golden Circle Villas will use generally accepted and standard security measures. However, we cannot promise or guarantee that your use of our sites will be completely safe. Transmitting data over the internet to us is at your own risk and we urge you to take reasonable steps to secure your personal information, and use caution when using the internet.
We take all reasonable steps to restrict internal access to Personal Information to employees who need the information to perform their duties. The unauthorized access or use of such information by an employee is prohibited and constitutes grounds for disciplinary action. All employees of Golden Circle Villas are bound by a confidentiality clause.
Feel free to contact us if you have more questions.
For your safety and ours, we may need to authenticate your identity before fulfilling your request.
Effective Date: November 2023
Austurbyggð 7, 801 Laugaras
Austurbyggð 24, 801 Laugaras
Árbyggð 8, 801 Laugaras
Golden Circle Villas ehf.